This privacy policy outlines how YouLearnt collects, uses, and protects your personal information:

Information we collect

We collect personal information from you when you register with YouLearnt, including your name, email address, and other contact information. We may also collect information about your usage of our website, such as your browser type and IP address.

How we use your information

We use your personal information to provide you access to YouLearnt and to communicate with you about our services. We may also use your information to improve our platform, services, and to personalize your experience.

How we protect your information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies to protect your information when transmitted over the internet.

Sharing your information

We do not sell or rent your personal information to third parties. However, we may share your information with service providers who assist us in operating our website and providing our services. We may also disclose your information if required by law or if we believe that such disclosure is necessary to protect our rights or the safety of others.

Cookies

We use cookies to improve your experience on YouLearnt. A cookie is a small file placed on your computer or mobile device when you visit YouLearnt. Cookies help us to remember your preferences and to personalize your experience on YouLearnt. Please see our cookies policy for more information.

Links to other websites

YouLearnt may contain links to other websites. We are not responsible for the privacy practices of these other websites. We encourage you to read the privacy policies of these websites before providing them with your personal information.

Use of Microsoft Clarity

We use Microsoft Clarity to better understand and improve our platform by analysing user interactions. Clarity collects data on user behaviour (such as clicks, scrolling, and time spent) to help us optimize the user experience. The data is anonymized and used solely for analysis purposes.

Use of Google Analytics

We use Google Analytics to analyse user interactions on our platform, collecting data like browser type, device information, and user activity. This helps us improve the user experience. All data collected is anonymized and used solely for analysis.

Recording of Lessons

The lessons on our platform are recorded. These recordings are not shared with any third parties and are only accessed if either party, the tutor or the student, files a complaint against the other. In such cases, the recordings are reviewed to verify the complaint.

Children’s Privacy

YouLearnt does not knowingly collect personal information from children under the age of 13 without parental consent. If we become aware that a child under 13 has provided us with personal information without parental consent, we will take steps to delete such information. If you believe that a child has provided us with personal information, please contact us immediately.

Compliance with the Information Commissioner's Office (ICO)

We are committed to protecting your privacy and data in accordance with the guidelines set forth by the Information Commissioner's Office (ICO). Our practices comply with the Data Protection Act and the General Data Protection Regulation (GDPR). We continuously review our policies and procedures to ensure they meet ICO standards, helping to safeguard your personal information.

Changes to this privacy policy

We may update this privacy policy from time to time. You should review this privacy policy periodically to stay informed about how we are protecting your personal information.

Contact

If you have questions about our Privacy Policy, reach out via the contact icon on the homepage.

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